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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J.W. B.

March 14, 2026

5  out of  5
rating by J.W. B.
"We’ve worked with Zack Miller and his office for years. They’ve always been super attentive to our needs and help out in a very timely manner. I recently had to get insurance on a “new to me” car, and Jennifer was wonderful and knowledgeable about my needs and completely upfront about pricing. We will continue to use Zack Miller for the foreseeable future, and thank you, Jennifer, for all of your hard work!"
We responded:
"We are thankful to be serving as your Agency. Thank you for the review. "
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karen barbich

March 9, 2026

5  out of  5
rating by karen barbich
"Great company to work with. Always there to help with your insurance needs. Very friendly and knowledgeable. Thanks for all your help."
We responded:
"Thanks for the review Karen. We appreciate your continued trust in us. "
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Abiel Fattore

March 2, 2026

2  out of  5
rating by Abiel Fattore
"I am frustrated by the fact that after I signed and paid for my umbrella policy at a specific price, the cost doubled due to their own error (typing in a date wrong in the initial talks for coverage) and the only “help” they offered was reshuffling coverage which would have removed the umbrella completely."
We responded:
"Thank you for sharing your frustration and experience with us. Our team strives to be accurate, attentive, and accountable in our work. May we provide a good experience and build up your trust and confidence in us. "
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Iisa

February 27, 2026

5  out of  5
rating by Iisa
"Zack and his team have always been there when I needed them. They’re very responsive in a timely manner and readily available by phone. I have used them for Home Auto and Rental Properties for the last seven years. I highly recommend their services. They have been personalized, friendly and professional."
We responded:
"Thank you for your review and sharing your experience with us Lisa. We value your continued trust in us to serve as your insurance partner. "
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Joe Gonzales

February 25, 2026

5  out of  5
rating by Joe Gonzales
"Always so helpful and pick up the phone. Called today and Cassandra answered first ring. I asked for declarations on all my polices and she had them over to me within minutes. This is just one example of the great customer service I receive every time I call."
We responded:
"Thank you for your review Joe. We value you as our customer! "
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Minh Dang

February 12, 2026

5  out of  5
rating by Minh Dang
"Highly recommend always deliver good insurance pricing. Friendly solve solution when needed."
We responded:
"Thank you for the review and sharing your experience with us. Our agency aims to provide exceptional service and solutions. "
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Kaitlyn

January 30, 2026

5  out of  5
rating by Kaitlyn
"Great people and great service! Very impressed by the customer service."
We responded:
"Thank you Kaitlyn. We appreciate you trusting us to serve as your insurance resource. "
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Tracy Hoyt

January 29, 2026

5  out of  5
rating by Tracy Hoyt
"Great company and always available to help you!"
We responded:
"Thank you Tracy! "
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Karen Bolch

January 21, 2026

5  out of  5
rating by Karen Bolch
"I selected this agency based on reviews and am thrilled with the service, attention and information I received. Initially, Jennifer was very helpful explaining everything and Zach took the time to meet me and figure out the best plan and options for my personal situation. They made everything happen quickly and easily. I highly recommend this agency for both home and auto. Over the past 3 years they have taken excellent care of me!"
We responded:
"Thank you for the positive review Karen. It is an honor to serve as your agent."
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Erin Alexis Olson

January 21, 2026

5  out of  5
rating by Erin Alexis Olson
"Jennefer Enrriquez is fantastic! She is always prompt, knowledgeable, and easy to work with. I feel like she is always there when I have questions or run into trouble. Would highly recommend working with her."
We responded:
"Jennefer is the best and a valuable leader on our team. Glad you got to work with her. Thank you for the review!"
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Ashkan Mojtabaei

January 19, 2026

5  out of  5
rating by Ashkan Mojtabaei
"I’ve been with State Farm for about 9 years, and my experience with Zack Miller State Farm has always been solid. Cassandra helped me today with coverage for my new Mazda CX-9 and made the whole process easy and stress-free. She was patient, clear, and took the time to make sure everything was set up properly. It’s nice working with an agency that’s responsive and actually helpful when you need them. I definitely recommend this team if you’re looking for reliable insurance and good customer service."
We responded:
"Thank you follow the review! Being responsive is one of key attributes to our agency culture. So glad you have consistently experienced this from us. "
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Bri Lister

January 16, 2026

5  out of  5
rating by Bri Lister
"Always responsive, knowledgeable, and kind! Provide valuable information."
We responded:
"Thank you Bri! It’s been great serving as your trusted insurance resource. You have been a great real estate resource for us."
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James Pennetta

January 15, 2026

5  out of  5
rating by James Pennetta
"Cassandra-Zack are a a great team, very thorough and knowledgable. I would highly recommend them. Give them a chance if you read this..."
We responded:
"Appreciate the positive review! We’ve enjoyed being your trusted insurance agency. "
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Dave Ruch

December 18, 2025

5  out of  5
rating by Dave Ruch
"Cassandra efficiently processed my request, and with a smile! Actually, I couldn't see her smile, but her voice made me think, "why is this person so happy?" Thanks State Farm for the friendly prompt service."
We responded:
"Thank you for the review!"
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T S

December 4, 2025

5  out of  5
rating by T S
"Cassandra has been great to work with. She is accessible, knowledge and caring. I highly recommend her. The whole State Farm agency has been great as well."
We responded:
"It has been great to serve as your agent TS. So glad that Cassandra has been great to work with for you. She is an awesome member of our team! "
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Matt Engebretsen

December 2, 2025

1  out of  5
rating by Matt Engebretsen
"Spoke to my wife on the phone and was horribly creepy and unprofessional and then tried to upsell us on a policy we repeatedly told him we didn't want. Insurance is generally a scam (I sold it fresh out of college, so I know), but this guy really takes the cake."
We responded:
"Thank you for taking the time to talk with me today in our effort to assist you with your current insurance needs and to provide clarity to our communications. I am sorry that you have had a poor experience with insurance and that we were not able to help you. I hope that you have a better experience going forward. "
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Becca Melton

November 26, 2025

5  out of  5
rating by Becca Melton
"Cassandra was super helpful in helping us streamline our insurance and save quite a bit. Bundling our two cars and home was a great deal. We've happily done business with State Farm for a long time. We will definitely be recommending their office to friends and family."
We responded:
"Thank you for the review, Becca. We are excited to have you as our customer."
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Scott Mattison

November 25, 2025

5  out of  5
rating by Scott Mattison
"Great company. Cassandra is the best."
We responded:
"Thankful to have you as our customer, Scott. Appreciate the positive review!"
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Karen

November 20, 2025

5  out of  5
rating by Karen
"I’ve been with them for years and everyone is so helpful and caring! I’ve spoken with I believe every person at the office and they always provide such amazing customer service and support. Cassandra is who I spoke with today and helped me with a new policy. Highly recommend!"
We responded:
"Thanks Karen! So glad we have been able to provide such excellent help and service. We appreciate you. "
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Donald Perry

November 17, 2025

5  out of  5
rating by Donald Perry
"Zack Miller is a great State Farm Agent! His agency and the people who work for him are outstanding. They are always helpful and friendly to me and I like working with them very much. I would highly recommend them to others!"
We responded:
"Thank you for the encouraging words and review Don! We appreciate your trust in us. "
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Zoomer Wilson

November 13, 2025

1  out of  5
rating by Zoomer Wilson
"Try to contact for two days. Was too busy to return phone calls. Must be nice to have that. Kind of job security."
We responded:
"Zoomer Wilson, We do not have any record of contact from you nor know who you are as you are not a current or former policy holder. Please reach out to our main agency number at 303-428-6177 or email us at info@zmillerinsurance.com to contact us. We do follow up with and respond to each and every message. I do apologize that you were unable to reach us. Thank you. "
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kristina velarde

September 11, 2025

5  out of  5
rating by kristina velarde
"I have been a customer of State Farm for 10 plus years and when I moved to Colorado 3 years ago, I found Zack Miller! His entire staff is incredibly knowledgeable and extremely helpful. I recently came into a situation that required some additional “hand holding” if you will and his team was beyond incredible! They were so available for any questions or concerns I had and eased my stress completely. I came into the office and spent some time with Zack going over my policies and by the time I left, I felt a weight lifted. The customer service this team provides is unmatched! You cannot go wrong with Zack Miller State Farm!"
We responded:
"Thank you for the kind review, Kristina! I'm thankful we were able to help lift some weight off your shoulders. Enjoy your Fall season!"
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Karen Sanders

March 27, 2025

5  out of  5
rating by Karen Sanders
"Jennifer Enrriquez is top notch. She was able to help me get my insurance needs in order, friendly, professional and a pleasure to speak with."
We responded:
"Thank you for sharing your experience with Jennifer and our agency! She does do an excellent job! We are lucky to have her as a part of our team. "
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Timothy Kotsay

February 11, 2025

5  out of  5
rating by Timothy Kotsay
"Zack was very helpful in getting me my policy bundled. I look forward to a long relationship with his agency. He is great to work with."
We responded:
"Thank Tim! It has been a joy to work with you and to serve as your insurance agent. I also am looking forward to a long relationship! "
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Terri Mastay

February 4, 2025

5  out of  5
rating by Terri Mastay
"It was pleasant. They wanted to touch base and see if my needs were met. Very nice people."
We responded:
"Glad our review meeting was helpful and a good experience for you Terri. We purpose to help you stay informed and understand how your insurance plan covers you. "