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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Cunningham

May 9, 2026

5  out of  5
rating by Robert Cunningham
"Zack and his staff have always been professional and very helpful. My wife and I have used State Farm for many years and specifically Zack's firm since moving to Westminster in 2019"
We responded:
"Thanks for the review Robert. You guys have been one of my favorite families to work with. -Z"
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P Kendall

May 4, 2026

5  out of  5
rating by P Kendall
"I've had State Farm (Zack Millers office) for many years and have been more than satisfied with their service. He and his staff are professional, patient and thorough when I ask for information. I'd recommend State Farm at this location anytime!"
We responded:
"Wonderful review. We appreciate you taking time to share your experience with us P. Thank you!"
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Anthony Fleming

April 29, 2026

5  out of  5
rating by Anthony Fleming
"Zack and his people are the best! His rates are great, and you can't beat the personal service. If you call, they answer the phone nearly every time. On the rare occasion I don't get through (very rare), the call back promply!"
We responded:
"Thank you for the encouraging review Anthony! We do purpose and pride ourselves in providing the best customer service, which includes being available and responsive to our customers. "
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T. Sancho

April 16, 2026

5  out of  5
rating by T. Sancho
"My experience was quick and easy. The service was great!"
We responded:
"Thank you T. We appreciate you. "
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Jeff B

March 31, 2026

5  out of  5
rating by Jeff B
"Zach and team are fantastic at what they do. Very pleased with my insurance and rates with State Farm."
We responded:
"Thank you for the review. We do our best to provide great insurance coverage at the lowest rates. "
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Joshua Seckler

March 25, 2026

5  out of  5
rating by Joshua Seckler
"Cassandra was very helpful. All types of coverage were explained, my questions were answered, and she helped me reduce my monthly payment."
We responded:
"Thank you for the review! Cassandra is one of our bests. Happy we were able to help with your insurance plan and to reduce costs. "
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J.W. B.

March 14, 2026

5  out of  5
rating by J.W. B.
"We’ve worked with Zack Miller and his office for years. They’ve always been super attentive to our needs and help out in a very timely manner. I recently had to get insurance on a “new to me” car, and Jennifer was wonderful and knowledgeable about my needs and completely upfront about pricing. We will continue to use Zack Miller for the foreseeable future, and thank you, Jennifer, for all of your hard work!"
We responded:
"We are thankful to be serving as your Agency. Thank you for the review. "
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karen barbich

March 9, 2026

5  out of  5
rating by karen barbich
"Great company to work with. Always there to help with your insurance needs. Very friendly and knowledgeable. Thanks for all your help."
We responded:
"Thanks for the review Karen. We appreciate your continued trust in us. "
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Abiel Fattore

March 2, 2026

2  out of  5
rating by Abiel Fattore
"I am frustrated by the fact that after I signed and paid for my umbrella policy at a specific price, the cost doubled due to their own error (typing in a date wrong in the initial talks for coverage) and the only “help” they offered was reshuffling coverage which would have removed the umbrella completely."
We responded:
"Thank you for sharing your frustration and experience with us. Our team strives to be accurate, attentive, and accountable in our work. May we provide a good experience and build up your trust and confidence in us. "
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Iisa

February 27, 2026

5  out of  5
rating by Iisa
"Zack and his team have always been there when I needed them. They’re very responsive in a timely manner and readily available by phone. I have used them for Home Auto and Rental Properties for the last seven years. I highly recommend their services. They have been personalized, friendly and professional."
We responded:
"Thank you for your review and sharing your experience with us Lisa. We value your continued trust in us to serve as your insurance partner. "
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Joe Gonzales

February 25, 2026

5  out of  5
rating by Joe Gonzales
"Always so helpful and pick up the phone. Called today and Cassandra answered first ring. I asked for declarations on all my polices and she had them over to me within minutes. This is just one example of the great customer service I receive every time I call."
We responded:
"Thank you for your review Joe. We value you as our customer! "
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Minh Dang

February 12, 2026

5  out of  5
rating by Minh Dang
"Highly recommend always deliver good insurance pricing. Friendly solve solution when needed."
We responded:
"Thank you for the review and sharing your experience with us. Our agency aims to provide exceptional service and solutions. "
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Kaitlyn

January 30, 2026

5  out of  5
rating by Kaitlyn
"Great people and great service! Very impressed by the customer service."
We responded:
"Thank you Kaitlyn. We appreciate you trusting us to serve as your insurance resource. "
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Tracy Hoyt

January 29, 2026

5  out of  5
rating by Tracy Hoyt
"Great company and always available to help you!"
We responded:
"Thank you Tracy! "
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Karen Bolch

January 21, 2026

5  out of  5
rating by Karen Bolch
"I selected this agency based on reviews and am thrilled with the service, attention and information I received. Initially, Jennifer was very helpful explaining everything and Zach took the time to meet me and figure out the best plan and options for my personal situation. They made everything happen quickly and easily. I highly recommend this agency for both home and auto. Over the past 3 years they have taken excellent care of me!"
We responded:
"Thank you for the positive review Karen. It is an honor to serve as your agent."
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Erin Alexis Olson

January 21, 2026

5  out of  5
rating by Erin Alexis Olson
"Jennefer Enrriquez is fantastic! She is always prompt, knowledgeable, and easy to work with. I feel like she is always there when I have questions or run into trouble. Would highly recommend working with her."
We responded:
"Jennefer is the best and a valuable leader on our team. Glad you got to work with her. Thank you for the review!"
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Ashkan Mojtabaei

January 19, 2026

5  out of  5
rating by Ashkan Mojtabaei
"I’ve been with State Farm for about 9 years, and my experience with Zack Miller State Farm has always been solid. Cassandra helped me today with coverage for my new Mazda CX-9 and made the whole process easy and stress-free. She was patient, clear, and took the time to make sure everything was set up properly. It’s nice working with an agency that’s responsive and actually helpful when you need them. I definitely recommend this team if you’re looking for reliable insurance and good customer service."
We responded:
"Thank you follow the review! Being responsive is one of key attributes to our agency culture. So glad you have consistently experienced this from us. "
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Bri Lister

January 16, 2026

5  out of  5
rating by Bri Lister
"Always responsive, knowledgeable, and kind! Provide valuable information."
We responded:
"Thank you Bri! It’s been great serving as your trusted insurance resource. You have been a great real estate resource for us."
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James Pennetta

January 15, 2026

5  out of  5
rating by James Pennetta
"Cassandra-Zack are a a great team, very thorough and knowledgable. I would highly recommend them. Give them a chance if you read this..."
We responded:
"Appreciate the positive review! We’ve enjoyed being your trusted insurance agency. "
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Dave Ruch

December 18, 2025

5  out of  5
rating by Dave Ruch
"Cassandra efficiently processed my request, and with a smile! Actually, I couldn't see her smile, but her voice made me think, "why is this person so happy?" Thanks State Farm for the friendly prompt service."
We responded:
"Thank you for the review!"
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T S

December 4, 2025

5  out of  5
rating by T S
"Cassandra has been great to work with. She is accessible, knowledge and caring. I highly recommend her. The whole State Farm agency has been great as well."
We responded:
"It has been great to serve as your agent TS. So glad that Cassandra has been great to work with for you. She is an awesome member of our team! "
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Matt Engebretsen

December 2, 2025

1  out of  5
rating by Matt Engebretsen
"Spoke to my wife on the phone and was horribly creepy and unprofessional and then tried to upsell us on a policy we repeatedly told him we didn't want. Insurance is generally a scam (I sold it fresh out of college, so I know), but this guy really takes the cake."
We responded:
"Thank you for taking the time to talk with me today in our effort to assist you with your current insurance needs and to provide clarity to our communications. I am sorry that you have had a poor experience with insurance and that we were not able to help you. I hope that you have a better experience going forward. "
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Becca Melton

November 26, 2025

5  out of  5
rating by Becca Melton
"Cassandra was super helpful in helping us streamline our insurance and save quite a bit. Bundling our two cars and home was a great deal. We've happily done business with State Farm for a long time. We will definitely be recommending their office to friends and family."
We responded:
"Thank you for the review, Becca. We are excited to have you as our customer."
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Scott Mattison

November 25, 2025

5  out of  5
rating by Scott Mattison
"Great company. Cassandra is the best."
We responded:
"Thankful to have you as our customer, Scott. Appreciate the positive review!"
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Karen

November 20, 2025

5  out of  5
rating by Karen
"I’ve been with them for years and everyone is so helpful and caring! I’ve spoken with I believe every person at the office and they always provide such amazing customer service and support. Cassandra is who I spoke with today and helped me with a new policy. Highly recommend!"
We responded:
"Thanks Karen! So glad we have been able to provide such excellent help and service. We appreciate you. "